| Issue ID | 1392297 |
| Internal NHTSA # | 11005525 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 29/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When i was driving on the high way . My grand cherokee stalled then stopped. After a short time it started again and i drove it to the mopar service centre of the dealer. The dealer told me that the car was not recalled for detective alternator. So they will replace the alternator and drained battery at my expense and also charge for the labour cost. I find this very strange and unjustified. The car maybe was not recalled but the fault now is exactly what the recall was for . So how come they refuse to replace what was originally recalled. This is against the rules and regulations of nhtsa. Please guide me. |
| Vehicle Mileage at Failure | 20 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUBAI, CA |
| VIN pattern | 1C4RJFBG1CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |