| Issue ID | 1388468 |
| Internal NHTSA # | 11002400 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 02/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was stationary with the engine running, the vehicle would not turn off when prompted. The contact stated that the vehicle began to smoke due to fan that continued to run. On one occasion, the vehicle stalled without warning and lost power completely. Mike smith jeep of beaumont, texas attempted to repair the vehicle numerous times, but the failure continued. The water pump was replaced after the coolant oil began leaking into the pump. In addition, the traction control indicator illuminated. The manufacturer was made aware of the failures and instructed the dealer to check the tipm; however, the failures recurred even after numerous repairs. The failure mileage was 114,000. |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | JASPER, TX |
| VIN pattern | 1C4RJEAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |