| Issue ID | 1384610 |
| Internal NHTSA # | 10995116 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 23/06/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This happened june 2016 in calgary, ab. Canada. I was upset then and am still upset now, enough to complain here. I was driving on street at low speed, the battery light came on, i pulled over less than a minute later, engine was squealing badly, turned off engine, there was a large amount of smoke coming from under the hood, i opened hood and was hit with a blast of smoke, i thought engine was on fire. After smoke dissipated, i could see smoke was coming from alternator. It appeared to have overheated and melted a connector/wiring. I had the alternator replaced, but the pcm was also fried, so had to have it replaced as well. $2000 later i was back on the road. I checked fca for recalls. Fca say the 160 amp alternator is covered under a recall but not the 180 amp. I have the 180 amp alternator. I talked to 3-4 people at fca and emailed them all the info and invoices and the said "we are very sorry and that is unfortunate but there is no recall or coverage" for my alternator or pcm. However, they did say that with enough complaints that possibly in the future there will be a campaign to recall the 180 amp alternator and told me to keep my receipts. So everyone keep your receipts and keep complaining as i believe they will eventually recall this alternator, and we will get some reimbursement. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CALGARY, ALBERTA CANADA, AZ |
| VIN pattern | 1C4RJFBG9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |