| Issue ID | 1383596 |
| Internal NHTSA # | 10994087 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the alternator failed while driving 45 mph. In addition, the windshield wipers engaged independently, the lights on the instrument panel flashed and immediately became dim, and the engine stalled. The contact also noticed a burning rubber odor inside the vehicle. The vehicle was towed to hill view motorist chrysler dealer in luxor, pennsylvania (724-834-8440) where it was diagnosed that the alternator failed and caused the battery and power train control module to burn. The vehicle was repaired and the alternator, battery, and power train control module were replaced. The manufacturer stated that the alternator in the vehicle was one hundred eighty amps and was not included in nhtsa campaign number: 14v634000 (electrical system). The failure mileage was 62,407. Updated 08/04/17*lj *js |
| Vehicle Mileage at Failure | 62407 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LUXOR, PA |
| VIN pattern | 1C4RJFCG2CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/01/14 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HILLVIEW MOTRS |
| Dealer's telephone number | 724-834-5721 |
| Dealer's city | GREENSBURG |
| Dealer's state code | PA |
| Dealer's ZIP code | 15601 |