| Issue ID | 1353060 |
| Internal NHTSA # | 10944930 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 08/12/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Letter from consumer regarding issues with their 2012 jeep grand cherokee due to a recall; seeking reimbursement. *smd the consumer stated on december 8, 2016, the vehicle would not start. After an unsuccessful attempt by aaa to jump start it, the consumer had the vehicle towed aaa service center. Upon diagnostics, it was determined the problem needed repaired by an authorized jeep dealer. The vehicle was towed to the dealer, where it was determined the alternator shorted out and drained the battery. The dealer also found the starter circuit internal to timp to be open. The dealer replaced the battery and alternator and installed a new pcm and timp and reprogrammed both modules at a cost of $ 2,636. 54. The consumer is seeking reimbursement as a result of the recall he discovered on the internet. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | MYRTLE BEACH, SC |
| VIN pattern | 1C4RJFBG7CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MYRTLE BEACH JEEP |
| Dealer's telephone number | 843-448-1191 |
| Dealer's city | MYRTLE BEACH |
| Dealer's state code | SC |
| Dealer's ZIP code | 29577 |