| Issue ID | 1325540 |
| Internal NHTSA # | 10915412 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 06/10/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 2012 jeep grand cherokee stopped in the middle of the road with the engine losing power, warning lights flashing with the smell of hot or burning electrical wiring entering the cabin. I was lucky i was on a city street going about 30mph, and not on the interstate moving at a faster pace. I had the car towed to the dealership and was told the next day that the alternator needed to be replaced, at a cost of over $1,000. I was told it was a difficult job to replace the alternator. Based on youtube videos, it should not have taken more than around 30-40 minutes. The alternator was available for $405-$450 from numerous mopar oems online. The dealership charged me over $730 and labor of over $250 for a total of over $1,000. The recall was for the 160amp, for the same exact stated situation that i had with the 180amp, so it was not covered. This is a safety hazard that should have been included in the recall. The chrysler/jeep dealership seems to using this as an opportunity to gouge the public. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANO, TX |
| VIN pattern | 1C4RJFCG4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |