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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1311556
Internal NHTSA #	10898021
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2012
File date	13/08/16
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	The alternator on my 2012 jeep grand cherokee suddenly failed without any warning causing the vehicle to stall while driving, burning odor entered the interior of vehicle, alternator was smoking. On 8/13/16 i was driving the vehicle there was a sudden burning odor that entered the vehicle along with slightly increased belt driven whine noise. Within a couple of minutes the battery warning light came on immediately followed by the vehicle engine stalling. I was able to pull over, opened the hood, burning odor and smoke arising from alternator. I was able to get car to start up again after 15 minutes and drive less than a mile to my house. Continued burning odor and alternator whine noise. Contacted chrysler/jeep customer service spoke to representative and reported problem. I was informed that my vehicle had the 180 amp alternator. The 160 amp alternator for the model and year of my vehicle was recalled under p60 recall. I was informed by rep that because my alternator was 180 it was not part of recall. Did some research and found out that the failure of my 180amp alternator was exactly the same reason why the 160amp was recalled earlier for model and year of my vehicle. Got the vehicle towed to jeep dealership who confirmed alternator failed. Spoke again to jeep customer service who states the alternator for my vehicle was not part of recall case#29914869. No further assistance was provided by the manufacturer. The sudden failure of the alternator on this model and year have been identified and recalled for the 160 amp version, similar failure is occurring on the 180 amp versions and need to be recalled to remedy the dangerous situation of sudden stalling while driving and fire risk that exists from excessive heat of the alternator due to sudden failure. My vehicle is meticulously maintained and just passed multi point dealer inspection 2 weeks prior.
Vehicle Mileage at Failure	57000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SCOTCH PLAINS, NJ
VIN pattern	1C4RJFAG1CCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JM1BK123251277556 3HDSA2H55TM101486 WF0DXXGAKDFJ01607 WDCDA0EB1EA400038 WDBFA68F72F201766 ML0M100AACT001436 93ZE12JMZL8937734 5TFRV54138X043100 JS1VR51A8J2102890 2C4RC1S72PR501471 93CXM80267C134285 9BD27835K07360775

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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?