2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 electrical system and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1252214
 Internal NHTSA #10819138
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date27/11/15
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemJeep grand cherokee 2012 headliner fire. Recall p36. Headliner burst into flames while stationary in my driveway at home. Had been driving the car 15 minutes prior to the fire starting. Lots of smoke and noxious fumes coming from the headliner area above the windshield prior to the fire. Thinking that this was probably an electrical problem, i was trying to disconnect the battery cable to prevent further electrical current flowing through the wiring. Before i was able to disconnect the battery, flames erupted just above the driver's side front window. I was able to distinguish the flames with water from a garden hose and high pressure nozzle. The fire department was called and arrived within 10 minutes of the call. They cut out the headliner, cut the wiring and disconnected the battery cable. I reported this incident to chrysler on november 28. They sent an investigator to investigate the situation and submit a report. The report has been received by chrysler and it is my underdtanding it is now in their legal department, where it has been for almost a month. I have not heard anything from chrysler on this matter. I have contacted the jeep recall center at least 8 times over the last 30 days and am told by them that someone will be contacting me within 2 to 3 business days. It never happens. Also, i had had the p36 recall service performed at the chrysler dealer on july 30, four months prior to the fire. I have now seen that there is a new recall notification from chrysler, december 24, on this same p36 vanity lamp wiring issue. The new recall specifically addresses 2011 - 2012 jeep grand cherokee's that have had the original p36 recall service performed. It appears they are trying to re-fix a problem the dealers did not fix the first time. Who can i contact to get some help with this? So far chrysler is doing nothing to resolve this matter with me. Thank you.
 Vehicle Mileage at Failure24000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePELHAM, AL
VIN pattern 1C4RJEAG6CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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