| Issue ID | 1252214 |
| Internal NHTSA # | 10819138 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 27/11/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Jeep grand cherokee 2012 headliner fire. Recall p36. Headliner burst into flames while stationary in my driveway at home. Had been driving the car 15 minutes prior to the fire starting. Lots of smoke and noxious fumes coming from the headliner area above the windshield prior to the fire. Thinking that this was probably an electrical problem, i was trying to disconnect the battery cable to prevent further electrical current flowing through the wiring. Before i was able to disconnect the battery, flames erupted just above the driver's side front window. I was able to distinguish the flames with water from a garden hose and high pressure nozzle. The fire department was called and arrived within 10 minutes of the call. They cut out the headliner, cut the wiring and disconnected the battery cable. I reported this incident to chrysler on november 28. They sent an investigator to investigate the situation and submit a report. The report has been received by chrysler and it is my underdtanding it is now in their legal department, where it has been for almost a month. I have not heard anything from chrysler on this matter. I have contacted the jeep recall center at least 8 times over the last 30 days and am told by them that someone will be contacting me within 2 to 3 business days. It never happens. Also, i had had the p36 recall service performed at the chrysler dealer on july 30, four months prior to the fire. I have now seen that there is a new recall notification from chrysler, december 24, on this same p36 vanity lamp wiring issue. The new recall specifically addresses 2011 - 2012 jeep grand cherokee's that have had the original p36 recall service performed. It appears they are trying to re-fix a problem the dealers did not fix the first time. Who can i contact to get some help with this? So far chrysler is doing nothing to resolve this matter with me. Thank you. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PELHAM, AL |
| VIN pattern | 1C4RJEAG6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |