| Issue ID | 1199931 |
| Internal NHTSA # | 10734381 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 22/06/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | First incident: vehicle would crank but would not start on first attempt. Vehicle started on 3rd attempt. Vehicle was parked overnight (8+ hrs) in attached garage with ambient temp approx 75f before first attempt. . Second incident: same conditions as first incident, 8+ hours parked in garage temp approx 75f, takes 3 attempts before starting. Third incident: same day as second incident. Conditions are temp approx 85f 10pm at night i had been parked at walmart shopping inside for about 45 minutes. It had been raining so i go to parking spot to get jeep to pick up wife from the front of store. It struggles to start after 3 attempts, i back-ed out of parking spot and drive towards front of store. As i am nearing the front of store the vehicle starts hesitating and dies while in motion. It died like it was out of fuel (fuel gauge read about 7/8ths full). Placed vehicle in part, restarted and drove 1. 5 miles home. 15 july 2015 i called around noon to make an appt at dealership to have problem diagnosed, made appt for monday 20 july2015 at 7am. A few hours later when i was leaving work i get in the vehicle and it takes 3 attempts before it starts it died almost immediately. I cranked and ran on 4th attempt. I called wife while on my way home and uconnect failed in the middle of my call. I went straight to dealership and now they are trying to work it into their schedule for diagnosis. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSTON-SALEM, NC |
| VIN pattern | 1C4RJFAGXCCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |