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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1191267
Internal NHTSA #	10725056
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2012
File date	14/12/12
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I have an ongoing problem with starting my 2012 jeep grand cherokee v8 overland. The jeep will start but will stall right away. Sometimes if you put the jeep in gear quickly it will stall in gear also. Most of the time it stalls right after starting. I have to shut the jeep off and press the start button again to get it started. I have had this jeep at the dealership (colorado chrysler jeep) multiple times over the last two years and the "resolution" for the dealership is that they can not recreate the problem. On 4/10/15 the dealership said that it stalled on them and they replaced a switch ig 08053059. Received the jeep back and it stalled the next day. Called colorado chrysler jeep back and they said that the service department would have to get an electrician in to have it looked at and that would take a couple of weeks. I called chrysler at this point and chrysler had me take the jeep into cherry creek dodge because they could "get me in quicker". On 5/22/15 i took the jeep to cherry creek dodge and the service department performed procedure s1308000399 5/2015 outlined in chrysler's star system. The next day the jeep stalled. I have called back multiple times to both chrysler and cherry creek dodge with either no answer or no solution. Cherry creek dodge is now putting me of with a new recall saying the service department thinks that will fix the problem, and chrysler wants to go with what cherry creek dodge says. My problem is that this has been going on for two years. I'm not sure what to do at this point. Ever day the jeep stalls at some point. Any assistance with this problem would be greatly appreciated. We first noticed this problem at about 25,000 miles. We took the jeep to colorado chrysler at 35,451 miles and the jeep has about 54,000 miles now. At first the stalling was just every once in a while, now it happens daily.
Vehicle Mileage at Failure	25000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	AURORA, CO
VIN pattern	1C4RJFCTXCCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0JB0928HS861364 JTMWFREV3D5000326 5N1BT3AB4RC717512 KMHBT31HR4U073799 3JBEPCK15CJ000087 WAUZZZFY3P2145981 5XXGT4L13GG107537 2GNALCEKXH6268958 MCANJPBB8KFA44577 KNCSDY7AST5011698 JN1BZ4CH1VM550852 WBAKD51040E585528

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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?