| Issue ID | 1187128 |
| Internal NHTSA # | 10722078 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 28/05/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My husband and i arrived home with our 7 week old in the backseat and our keys inside the diaper bag. We stepped out, closed our doors and the entire vehicle locked by itself with our baby inside along with the keys. We are both certain that we didn't accidentally push the lock button. Luckily, we were home and someone was in our home and able to let us in so we could retrieve our spare key. We live in phoenix and it's summer. This is very dangerous. In the couple of minutes that she was locked inside, it had already heated up considerably. Luckily, nobody was hurt. I notified jeep who stated that when the battery in the key fob is low, sometimes it locks the car. We had already replaced this. They also suggested we pay to have the vehicle diagnosed for malfunction. Why should we pay for their error? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |