| Issue ID | 1177665 |
| Internal NHTSA # | 10712230 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 22/04/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | There is no incident to report but a problem getting my recall of the alternator seen to. I made an appointment with my dealer, rt 46 chrysler, jeep, dodge, well over a month ago and received a call from the service department the day before the appointment stating the part was not in, they do not know when it will be in and there is no option to be placed on a waiting list to be called when the part will be available. This to me is ridiculous. I have sent a complaint to chrysler customer service about this treatment by the dealer. Do you have any solution to offer me to get this recall tended to? Please let me know. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLIFTON, NJ |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |