| Issue ID | 1168585 |
| Internal NHTSA # | 10700780 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 04/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have had my grand cherokee for 1. 5 yrs and have had an intermittent start issue since i got it. It started out once or twice every couple months. In the last 3 weeks it will not start for me multiple times per day. This is a very annoying problem and i had it at a dealer for 2 days and they can't get it to duplicate. The alternator recall was performed and they also added the external fuel pump relay outside of the tipm. They fail to acknowledge any sort of problem because my vehicle has no codes when they run diagnostics on it. Since they have added this external fuel pump relay (which i see is going to be in a recall) the vehicle would not start after i made my first stop and shut te vehicle off. This happened right after i left the dealer. The dealer has provided me with no resolution and will not do anything further until they get their codes in the diagnostics. My vehicle is an early model 2012 and the dealer even looked at my tipm and compared to a 2011 tipm, it was the same tipm in my vehicle compared to the 2011 model. I wish fiat/chrysler would get it together and recognize this problem in other model years besides the ones recalled. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLE PLAINE, MN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |