| Issue ID | 1123922 |
| Internal NHTSA # | 10649534 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 05/09/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The car started to make loud, whining noise on 9/5/14 when it was taken to fields jeep, glenview, il to be checked up. 2 mechanics check the car and told it was safe to drive. Due to the lack of interest or unprofessional staff, the car was not taken immediately to service even though it was apparent that it was dangerous to drive. The service was scheduled for 9/15. The alternator failed and the car stalled on 9/12/14 at the garage and the car was towed to fields jeep. The fields jeep service was reckless - recall was announced on 10/16/14. |
| Vehicle Mileage at Failure | 23500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENVIEW, IL |
| VIN pattern | 1C4RJFAG9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |