| Issue ID | 1122076 |
| Internal NHTSA # | 10648283 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 13/08/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My vehicle was at the repair shop for about 1 week having the cylinder heads replaced for the 2nd time. When i received the vehicle back i had it for approximately 1 day and i was driving down the street and the battery light came on and the vehicle stalled and would not start, the vehicle needed to be towed from the restaurant to the dealer where the heads were replaced. I was told the fuse on the starter blew and it was repaired, i picked up the vehicle and on the way home the battery light came on again, i turned around and brought it back to the dealer and they had it for 2 days and said it was the alternator that needed to be replaced and it was not covered under the warranty because of the mileage. I had to pay $652. 00 to replace the part. On 10/16/2014 on the news was a recall for the jeep grand cherokee that the alternator needed to be replaced due to the same thing that happened to my vehicle. I contacted the chrysler company and was told my vin was not part of the recall and i would not be refunded my money to replace the alternator. I don't agree that it was not included in the recall. I feel that i should be refunded my money as it is obviously the same issue that is now being recalled. I just don't understand how you choose which vehicles are affected by the recall. |
| Vehicle Mileage at Failure | 39120 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICOPEE, MA |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |