| Issue ID | 1687059 |
| Internal NHTSA # | 11352737 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 29/08/20 |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while driving 20 mph, the vehicle stalled with the battery warning light illuminated. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was informed that the alternator needed to be replaced. The vehicle was repaired by an unknown dealer however, the failure recurred. The contact called david chrysler dodge jeep ram located at 1801 us-202, glen mills, pa 19342, (610) 358-5300, and the dealer was made aware of the failure. The vehicle had not been diagnosed nor repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v435000 (electrical system) however, the vin was not included. The manufacturer had been informed of failure. The failure mileage was 78,000. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ASTON, PA |
| VIN pattern | 1C4RJFCT6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |