| Issue ID | 1398402 |
| Internal NHTSA # | 11013669 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 30/07/17 |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. After being driven and then parked, the battery and check engine warning indicators illuminated. The contact immediately turned the engine off and a strong burning odor was present. The contact opened the hood and noticed smoke emerging from the alternator. The vehicle was towed to the contact's residence. An independent mechanic (evelio auto electric and fuel injection in vega baja, puerto rico) diagnosed that the alternator failed and needed to be replaced along with the battery. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign number: 17v435000 (electrical system). The vehicle was not repaired. The vehicle was not diagnosed by the manufacturer's mechanic. The approximate failure mileage was 71,000. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | VEGA BAJA, PR |
| VIN pattern | 1C4RJEAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |