| Issue ID | 1372185 |
| Internal NHTSA # | 10979455 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 18/04/17 |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle stalled and white smoke appeared. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the alternator was defective and needed to be replaced. The manufacturer was notified of the failure. The contact was made aware of nhtsa campaign number: 14v634000 (electrical system). The vehicle was not included in the recall due to the alternator being an 180 amp. The contact was also informed that fca would not expand the recall on the vehicle until forced by nhtsa. The failure mileage was approximately 74,000. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RALEIGH, NC |
| VIN pattern | 1C4RJFCG9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |