| Issue ID | 1369879 |
| Internal NHTSA # | 10971642 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 07/04/17 |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 45 mph, the vehicle made an unusual noise. The vehicle was pulled over to the side of the road and the contact noticed smoke coming from the alternator. The vehicle was towed to an independent mechanic who diagnosed that the alternator failed. The contact was informed of a recall; however, the dealer stated that there was no recall. The manufacturer was made aware of the failure and stated that there was a recall. The failure was not repaired. The recall details were unknown. The failure mileage was approximately 127,000. |
| Vehicle Mileage at Failure | 127000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVER RIDGE, LA |
| VIN pattern | 1C4RJEAG4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |