| Issue ID | 1716140 |
| Internal NHTSA # | 11387126 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 25/06/20 |
| Component | BACK OVER PREVENTION: WARNINGS |
| Product type code | VEHICLE |
| Description of the problem | I was driving down the road and all of a sudden all the lights on the dash lit up and then the vehicle completely shut down, with no power. This happened while i was driving, so thank god it happen late when there was no traffic. I immediately smelled electrical burning and there was absolutely no power to the vehicle. I had to have the vehicle towed to the dealership. The dealership determined that the alternator burned up and damaged the battery. This exact issue is recall t36 but jeep states that that recall does not apply to my vehicle because i have a 220amp alternator. Obviously, if my vehicle experienced the exact same symptom that the t36 recall is for, the 220amp alternator is also affected. The initial repair cost me $1500. A month later i had to have another repair for $3000, due to electrical issues, where the parking assist and blind spot assist modules went out, along with a headlamp motor assembly. It has been 3 months since that repair and now i have more electrical issues. The check engine light has come on again and i get a service 4wd system, the heat is intermittent, and my temp gauge doesn't move. I have been emailing back and forth with jeep customer care but they just keep saying that the t36 alternator issue doesn't apply to my vehicle. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLLIERVILLE, TN |
| VIN pattern | 1C4RJFCT9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |