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2011 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	826900
Internal NHTSA #	10365968
Manufacurer	CHRYSLER GROUP LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	06/11/10
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	When driving between 0 to 5 miles per hour i pressed on the accelerator pedal while the auto was either on level surface or at the beginning of a small incline the auto did not move forward. Then i shifted the auto into reverse and stepped on the accelerator pedal and the auto did not move backwards. I then turned the auto off with the auto shifted into park. Then i restarted the auto and shifted into drive and pressed on the accelerator pedal and the auto did move forward. The same day i brought the auto into the jeep dealer whom i leased the auto from just five days earlier, to identify and fix the defect causing the aforementioned problem. On monday 11/8/10 the dealer informed me the vehicle is operating as designed and they found nothing wrong with it, and they returned the vehicle to me. I am concerned that the defect which caused the aforementioned problem on 11/6/10 could cause reoccurrence(s) of the aforementioned problem (even at higher speeds)
Vehicle Mileage at Failure	250
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	ROSLYN HEIGHTS, NY
VIN pattern	1J4RR4GG6BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FMCU0H65LUC06000 VF38ERHH8DL030125 ZAR16200006212340 1FMCU9GD3HUA72082 6FPAAAJGSWPP86896 JTDKD3B3601148783 2T2ZK1BA4AC013902 KMHFH41EBBA020864 W1KMJ5ABXRF009929 SALAG25426A382485 3GNEK13T73G111275 5HD1FB4128Y683678

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2011 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?