This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 suspension and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

Issue ID	1010266
Internal NHTSA #	10543141
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	07/01/13
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	I have a 2011 jeep grand cherokee overland. The vehicle clunks in the rear end going over bumps at low speeds. Turns out this is due to a defect in the shocks/shock mounts. It only affects vehicles with quadra lift suspension and towing package. Including the originals, i have had 4 sets of rear shocks put on--with 3 individual shocks breaking-which i consider a safety hazard. From reports on jeepgarage. Org, there are at least 12 of us in that small group ranging from 2011 to 2014 model years with this issue. I made 5 or 6 100 mile round trips to the dealer who changed shocks as he was told to by chrysler. They came out with 3 different shock types (#'s) and shock mounts to fix this-no success. Now one of our group with a 2013 jgc laredo has been told that it is "normal to have clunking"-even after he told them that one shock was completely frozen. They also have had 2 or 3 tsb's addressing the problem with ineffective solutions. So now a "problem" is normal. All any of us want is for our shocks to be safe and quiet on vehicles we paid over 40k for. Perhaps you can hold chrysler accountable.
Vehicle Mileage at Failure	25000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HAYS, MT
VIN pattern	1J4RR6GT1BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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Dealer's city
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ3CZGE064828 SJNJBAJ10Z7178688 YV1MK84F1D2300708 VF8J635250R401838 9FB4SRC9BKM301011 5NPEC4AC9EH910057 4JGFD6BB2NA792584 2PCH3349431014755 WF01XXTTG1FS12625 1F9J137Y1FPB29022 3CZRU6H5XKM719359 1HFSC43021A104395

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2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?