| Issue ID | 1104865 |
| Internal NHTSA # | 10629364 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 01/02/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a waiting list with seventy other names. The manufacturer stated that they were trying to expedite the process. The contact had not experienced a failure. Updated 12/9/14*cn |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | GROVELAND , MA |
| VIN pattern | 1J4RR4GG4BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/03/13 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PLANET JEEP |
| Dealer's telephone number | 508-520-1550 |
| Dealer's city | FRANKLIN |
| Dealer's state code | MA |
| Dealer's ZIP code | 02038 |