| Issue ID | 1070909 |
| Internal NHTSA # | 10594654 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 28/05/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | After being unable to stop 3 times within the first 3 minutes of leaving my house i called jeep about the brake recall. Jeep never contacted me to let me know that my jeep was involved in the recall. I let them know i no longer felt safe driving the car, as it had faulty brakes and kindly requested a loaner as i had family arriving that weekend and would be doing a lot of traveling. The service writer let me know that according to the recall the jeep will stop with excessive force & may be more difficult in warmer weather. It is currently 80 degrees in colorado with no sign of cooling. I informed the technician that the car had already almost caused 3 accidents and i did not feel confident in it's ability to stop in an emergency situation. He apologized and informed me that his superiors would not allow me a loaner because based on the recall notification the car was safe to drive. In what world is a car with faulty functioning brakes safe for its owner or anyone else on the road!?! John elway jeep of greeley, colorado was the dealership involved. |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREELEY, CO |
| VIN pattern | 1J4RR4GG3BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |