| Issue ID | 1059866 |
| Internal NHTSA # | 10584135 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 20/04/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | While driving the speed limit on the highway i was approaching slow traffic. I tried to apply the brakes but the brakes were hard and failed to work properly. The vehicle did slow down a little bit but not enough to stop the vehicle. I was going 55mph and then traffic slowed to about 20-25mph but couldn't. I had to veer off into the left lane to avoid hitting the car in front of me. It wasn't the anti-lock brakes kicking in either. I the brakes were just failing. The second occurrence was the next day when i was approaching an intersection to make a right hand turn i tried to apply the brakes but again the brakes were hard, as if the pedal fully depressed without applying any brake. Luckily i was cautious from the previous incident and was approaching the intersection at a low rate of speed. I was able to just barely make the turn without colliding with another car. Thankfully there weren't any pedestrians crossing the street, in new york city this is a rarity. After all this happened i checked any recalls with my vehicle and saw the brake booster recall. I called two jeep dealers ( bayside jeep in ny and east hills jeep in ny) and both gave me a hard time saying that there is not a recall out for my vehicle. They are saying my vin # does not have a recall against it but jeep hasn't assigned the recall to any specific vin #s, they say to just bring it in to get checked out. Since this wasn't a mandatory recall to my vin# i wasn't given an appointment for service for 1week at bayside jeep and 2days later at east hills jeep. I was given attitude and didn't even care that this was a major safety issue. |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLUSHING, NY |
| VIN pattern | 1J4RR4GG5BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |