| Issue ID | 1125634 |
| Internal NHTSA # | 10650711 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 26/10/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Date above is most recent occurrence message: 2011 jeep grand cherokee - about 26000 miles now; since purchase new well below 5000 miles, and occurring 1-3x/month, usually shortly after starting out, the automatic transmission does not transition through the sequence and stays in low. 4-5 x in the last 4-5 months. Most recently on 10/26/14,upon entering i95 from a side street in baltimore into heavy traffic, the transmission stayed in low - in that traffic had to pull over with very little room - shift into neutral and start out again - very unsafe. Every time i take it to the dealer they tell me it "meets specs". Well the specs must be wrong - eventually this will cause an accident!!!! Also, there are times of unpredictable acceleration - again, usually within 10-15 min of being underway. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | 1J4RR4GG5BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |