| Issue ID | 1580548 |
| Internal NHTSA # | 11230646 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 01/07/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My vehicle is now regularly (at least once a week and at random) stalling while in motion when i begin to brake at any given speed. It cuts off in motion and loses all power steering; i literally have to muscle the car off the road (almost caused multiple accidents) and have to restart it. I have now been experiencing this problem for over a year. There was a prior recall for a fuel pump relay where random stalling can occur but that recall part has already been installed. I have taken to certified jeep dealership who has said there is nothing that can be done since they have not been able to recreate the issue. I just contacted the jeep corporate office as a last resort and they also said they can do nothing to help or give me any advice on how to correct issue (thanks for your concern...); instead they gave me a disclaimer that they would not be responsible. I cannot believe that a company would operate like this and offer no assistance or advice with a vehicle they built that is clearly malfunctioning and potentially causing an accident and/or injury. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLESTON, SC |
| VIN pattern | 1J4RS5GT6BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |