| Issue ID | 1563772 |
| Internal NHTSA # | 11207198 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 30/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Left head bad, cylinder #2 misfire with pentastar engine. You have had multiple reports of this problem in which chrysler extended warranty plans to cover this faulty engine. My jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. My mileage at time of left head default 56, 567 miles. I am outraged!! My family has been true advocates for the jeep product for 20 years, purchasing nine jeeps. I truly understand that the warranty falls off with a salvage title, i am pleading for some reimbursement from chrysler knowing that the pentastar engine is faulty with left head. I had to rent a car for 10 days in order for bluewater chrysler to get the left head in and do the job. Parts/installation $1,893. 05 with car rental from enterprise $497. 67 with a total of $2,390. 72. I have records from the internet of the pentastar engine(faulty), records from bluewater chrysler. I will mail at your request. Please be advised, i will take this to court. I would appreciate some form of reimbursement. Thank you, mrs. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT HURON, MI |
| VIN pattern | 1J4RS4GG7BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |