| Issue ID | 1075721 |
| Internal NHTSA # | 10597845 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 11/06/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, i was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and i almost crashed into the person in front of me!!!! Very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 jeep grand cherokees and chrysler refuses to do a recall on this. Are they insane?!!! We could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in november of 2013 because i thought it would be safe for me and my new baby. Now i have to dish out $1300 because of a faulty part that chrysler refuses to fix? They are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a jeep or chrysler again. |
| Vehicle Mileage at Failure | 39200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARIETTA, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |