| Issue ID | 1664430 |
| Internal NHTSA # | 11326954 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 02/12/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 dodge grand cherokee. The contact received notification of nhtsa campaign number :19v813000 (electrical system) however, the parts to do the repair were unavailable. Thelen chrysler jeep dodge ram (4191 n euclid ave, bay city, mi 48706) was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced two failures. Vin tool confirms parts not available. *bf consumer stated on two occasions he had a no start condition, after 4-5 attempts it did start.*jb |
| Vehicle Mileage at Failure | 57650 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | BAY CITY, MI |
| VIN pattern | 1J4RR4GT0BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/12/10 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | THELAN |
| Dealer's telephone number | 989-686-7100 |
| Dealer's city | BAY CITY |
| Dealer's state code | MI |
| Dealer's ZIP code | 48706 |