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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1590921
Internal NHTSA #	11243026
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	07/08/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	While driving on 376-e in pittsburgh for about 20 minutes at about 50-mph, i smelled an electrical burning odor. The engine coolant temperature repeatedly fluctuated between 198-250 degrees. At times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. I exited the highway pulled over in a high traffic area near my home when i saw smoke coming from under the right front side of my hood. Upon opening the hood, volumes of smoke came out. And, there appeared to be a small fire inside the alternator. I poured 3 bottles of water on the very hot alternator to put out the fire. I called aaa for a tow, but after 20 minutes the alternator stopped smoking. There is a goodyear repair shop a block away-- the jeep started, so i drove it there. And, canceled aaa. The goodyear concurred that the alternator was totally fried, so i had them replace it--($700, will provide receipt if you require it). After replacing it the jeep would not start. I called aaa again, and had them tow it to my jeep dealership. Told them of the incident. Now they are saying i need to replace the powertrain engine control module--($1,000), that shorted out the result of the alternator failure. I need my jeep for work, they are replacing the ptcm on monday. I've seen alternator recalls for some 2011-2012 jeep grand cherokees and wranglers. I believe my jeep gc should be included--#t36 and #p60.
Vehicle Mileage at Failure	184000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PITTSBURGH, PA
VIN pattern	1J4RR5GT5BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JM1BJ2224X0126887 1GCZGTCGXE1194289 WDBUF56X78B255227 AHTGA3DCX00876109 W0V7H9ED8J4142667 4S4VP61C986314282 WMWXS5C51FT830875 45JC2D02X81008368 5NTJEDAF5RH080591 JN8AS58V58W106033 VNKKH96390A077975 1TDH42228WB092876

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2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?