| Issue ID | 1333590 |
| Internal NHTSA # | 10925485 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 11/11/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I had schedule an appointment with dewey dodge, ram, chrysler, jeep in ankeny ia on 09/29/16 to address the visor recall. At that time i was told they are lost part of the kit needed for the repair. I scheduled another appointment on 11/11/6 and was told they were still waiting for chrysler to send what they needed. A month and a half seems an unreasonably long time, especially when compared to how little time it takes when the dealer has to order parts to address a maintenance issue. |
| Vehicle Mileage at Failure | 260000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST DES MOINES, IA |
| VIN pattern | 1J4RR4GG0BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |