| Issue ID | 1179664 |
| Internal NHTSA # | 10679188 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 01/04/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 2011 jeep grand cherokee. Consumer writes in regards to totally integrated power module recall. *smd the consumer stated the recall letter stated the parts were not available. However, the letter stated if a failure had been experience to submit documentation. The consumer submitted the required documentation . Chrysler informed the consumer because she had a third party extended warranty with a $300 deductible that chrysler would only reimburse $50 for the totally integrated power module. Chrysler's rationale for the reimbursement amount was the following: in the same visit the totally integrated power module was repaired, the consumer had a door repaired, which cost $200 and a $30 car rental was listed on the original receipt. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | ATLANTA, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |