| Issue ID | 1022583 |
| Internal NHTSA # | 10552020 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2011 |
| File date | 12/11/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | For the past 3 weeks i have had trouble with my jeep taking multiple attempts to ignite. The engine would repeatedly turn but it would not start. I took my jeep to the allen samuel jeep dealership twice in one week, 3 weeks ago, and they stated they could not diagnose the problem though i informed them of a significant number of complaints i had found online regarding the tipm. I brought my jeep to the ron carter jeep dealership on november 8, 2013 and on november 12, 2013 i was informed that i needed to replace the tipm. The dealership would not cover the cost and jeep/chrysler has not recalled the tipm at this time. This problem is widely known and there is a 2-3 month back order for the tipm. I was lucky in that the dealership had one on hand and was able to immediately replace it. Jeep needs to be held responsible and forced to recall this product. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEARLAND, TX |
| VIN pattern | 1J4RS4GG1BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |