This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2010 steering and complaints other owners have filed.

Enter valid VIN:

2010 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

Issue ID	1205933
Internal NHTSA #	10745664
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2010
File date	26/11/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	During a snow storm on 11/26/2014 while 5 mo. Pregnant my car went off the highway into the middle median during the evening commute because the 4wd did not work. I changed from right lane to left lane at a speed of 30-35mph to allow space for oncoming merging traffic. When changing lanes i kept going left and could not stay on the traveled portion. I had to drive in reverse to get out over the plow bank and into the travel way. Once home i could not make it up my 450ft long driveway and the rear end kept sliding out- the 4wd did not work. 5mo pregnant i could not shovel myself out and had to wait until thanksgiving morning for assistance,as a result the plow truck could not clean the driveway. Went to the svc dept of my dealership. They informed me there was as software update correcting an issue with the n23 recall. I was about the 6-7 car with a similar issue. At first there was no software update, but it appears a software update was initiated in the fall of 2014 but no communication was made to those who had the n23 recall. I just received a recall notice for a "consumer safety notification" chrysler published on may 2015. I was informed by chrysler this evening it is not a "recall" because it is not a safety issue. I filed a complaint. When asked how the complaint process works he said it will be reviewed internally. I asked if someone would call me back or if it is just put in a record somewhere. I was informed it is maintained internally, no one would be calling me back, but it would be reviewed. This is most definitely a safety issue. I could have been hurt, i could have hurt someone, or worse case someone could have died. The car did not perform as expected in challenging conditions. It appears the issue was known about and hence a software update. It is disappointing the public was not notified until may 2015, and that it is not classified as as safety concern.
Vehicle Mileage at Failure	103000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BARRINGTON, NH
VIN pattern	1J4RR5GT4ACXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVGZZZ1TZ7W048646 KMJWA37HADU594025 WDD2073472F103747 SALWA2BU7LA730319 WB1018806BZZ00400 KMHPN81CR6U245836 WAUZZZ8F3FN007379 U5YPV81D2SL351691 JYARM32Y2NA001339 1C6PR7EG0GT0ES181 KNCSHY71CR7745087 ZKGMF4819AC161141

Rating: 4.7 from 5 (3783 reviews)

2010 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects, Recalls and Failures

2010 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?