| Issue ID | 1040594 |
| Internal NHTSA # | 10564909 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2010 |
| File date | 07/11/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I was in the service station of the local dealer for some repair work in ankara-turkey on the 7th of november 2013. After completing their work, the technician brought the car to the outside area of the service facility to give the car back to me. Before getting out of the car the technician has pulled the hand brake lever and we heard some kind of a metal fracture sound. After that sound the lever seemed to be normal in appearance but it lost its functionality at all. The service people told me that it was because of the fracture of the clock spring arrangement of the hand brake mechanism. They have proposed to fix it out of charge. But i didn't give permission, because the fixing procedure requires the removal of the driver seat and main interior console of the vehicle. From that date on i'm not using my car if it is not so urgent. To my knowledge, hand brake is not only a parking brake, it is an emergency brake as well. To my knowledge the hand brake lever has to withstand to a pulling force of 400 newtons. During my incident, the technician didn't pull the lever with an aggressive and strong manner. He pulled it with a moderate pulling afford. I wanted to share my experience for sake of thousands of other owners. I think it worth a technical investigation to determine the fracture threshold value for the hand brake mechanism of my vehicle. I'm suspicious about this kind of a problem may be systematically valid for the remaining series of my car, if so it may require an official recall. |
| Vehicle Mileage at Failure | 47613 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANKARA, 00 |
| VIN pattern | 1J4RC5GM4AYXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |