| Issue ID | 1115137 |
| Internal NHTSA # | 10639505 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2009 |
| File date | 10/05/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving my car suddenly would not go into gear, i had to put my car in neutral my driving. Engine light came on as well. This happened approximately three days after i had the recall done for the transfer case at champion chrysler dealership. I took it back in july and they told me i needed a new transfer case which i ended spending a 1000 to replace. Picked up the car and as soon as i drove it off the same things happened. I had to shift to neutral before going into 3rd gear. Took the car back to champion chrsyler again and they said it was the solenoid. I just spent another 1000 to get that fixed. They said this should definitely fix the problem. Spoke to chrysler corp. On first incident and service mgr no luck. Spoke to service mgr on 2nd fix and no luck. Long story short getting the recall fix cost me 2000 when it suppose to be free of charge. Chrysler's recall solution for the transfer case is costing consumers more out of pocket. I had never had to put my car in neutral before getting the recall done. |
| Vehicle Mileage at Failure | 102200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | INDIANAPOLIS, IN |
| VIN pattern | 1J8HR58T79CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |