| Issue ID | 1037232 |
| Internal NHTSA # | 10562591 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2009 |
| File date | 28/08/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Dealer performed n23 recall in august 2013, since recall performed, jeep has been back to several dealers 10-11 times. Since recall, can not put jeep into freewheel or 4 low. Jeep was purchased specifically for towing behind motorhome. Have spent hundreds of dollars to return to dealer and many hours of personal time. Have also driven vehicle hundreds of miles when tow mode failed after we pulled behind motorhome. We are concerned that our vehicle may shift into gear while towing and jeopardize us or the safety of others. We are also concerned that our jeep may shift into neutral at a time that would risk our safety and the safety of others. |
| Vehicle Mileage at Failure | 34699 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAVE JUNCTION, OR |
| VIN pattern | 1J8HR68T69CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |