| Issue ID | 1037054 |
| Internal NHTSA # | 10562473 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2009 |
| File date | 01/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I brought my vehicle into my dealership for a recall that i was suggested to do. The recall # is: n23. Now, there is another problem with low gear 4x4 and neutral position. I cannot use these modes. This is a common problem, we found out through the dealer, that happens after i have brought in my vehicle for the original( n23) recall. I called chrysler and they advised me to go back to my dealership. I went back to my dealership and they just said they can't keep resetting this fault code. I told the bbb about this, and they suggested i go back to my dealership, chrysler told them that, and they closed my case. How do i drive my vehicle safely now. I can't use my gears for which i bought this suv for. What do i do now? Please help me. I seem to be getting the run-around. (apparently, searching n23 problems on "google" will show there are many others with the same issue). Thank you. |
| Vehicle Mileage at Failure | 69500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BARKER, NY |
| VIN pattern | 1J8HR68T49CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |