| Issue ID | 918279 |
| Internal NHTSA # | 10456894 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 01/11/11 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased a brand new jeep grand cherokee limited in 2008. Almost from the very beginning i've had problems with this vehicle & had been going back & forth to the dealership for one repair after the other. Although the previous issues were serious, they did not rise to the level of being a health/safety hazard as my current problem does. In 2011, i started experiencing intermittent electrical failure; specifically, the vehicle would just stop no matter whether i was driving 70 on the hwy or 30 in a neighborhood. The vehicle would turn off without warning & i would be left trying (w/out any power steering) to coast to the side of the road with whatever momentum was left. Once to the side of the road, i put the vehicle in park, turned the ignition to the off position & wait a few seconds. I would then start the vehicle right up as if nothing had happened. I have taken the jeep in to the dealer where the problem could not be duplicated. I've gotten to the point where each time it stops, i call the dealer service dept just so the record would show that i called, reported the problem had occurred again & also to vent my frustration of this recurring problem. My concerns: 1) the stalling is happening more frequently 2) the problem can't be duplicated on cue 3) i can't get more than a condescending, what do you want tone from mgmt at the dealership & 4) there does not seem to be any sense of urgency from anyone other than myself . My questions: does there really have to be some type of accident or fatality before someone actually tries to find out why this is happening & fix it? Why aren't the service people equipped to do more than just speak to the vehicle owner as if we are stupid & like i'm just making up stories. Although they haven't been able to duplicate the problem, is there truly someone trying to find out what the problem is? Who do i need to contact? *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 1J8HS58N98CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |