| Issue ID | 1087067 |
| Internal NHTSA # | 10610308 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 28/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I filed a complaint back in january 2014 regarding this issue. It went no where with nhtsa. Chrysler/fiat sent out recall n23... Their fix for vehicles that might roll when remote start was used. This recall reprogramming caused jeeps to loose 4x4, 4x4low etc. Some get stuck in 4low, some in 2high. After almost $700 and months of aggravation, paying to replace my actuator (which was fine!), i still have the problem with no 4x4, 4x4 low or ability to shift transfer case into neutral. I had to have the dealer clear the error codes again! I am realtor in upstate ny and use my 4x4 regularly!! I don't want to get up on some mountain dirt road and find out i don't have my stability control, 4x4low or other! This is a grave safety issue for those that use 4x4 low especially. During this past winter i didn't even have regular 4x4 and my jeep fishtailed in the snow. Please do something to force chrysler to fix this safety problem. Thank you. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANCOCK, NY |
| VIN pattern | 1J8HR58N78CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |