| Issue ID | 1047589 |
| Internal NHTSA # | 10572667 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 27/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Jeep has a known problem with the transfer case actuator motor. Last fall, 9-19-13 i brought it in for a recall, number n23. Prior to the recall i had no problems with my jeep and i had towed it up to alaska and back, over 7,000 mi. This winter we decided to spend it in arizona. About 2 months into it is when we get a service message to have our 4wd system looked at and that it wouldn't shift into neutral for towing purposes. So i get on the internet forums and find out that there are thousands of other jeep owners experiencing the same thing and not shifting into 4 low also. They too had not had any troubles until they had taken their vehicles in for the recall fix which, was a reflash of the transmission software. The transfer case actuator are on backorder from jeep at one per dealer every 14 days. And i get to shell out $500. 00 for a problem that didn't exist until the recall. Oh, i had towed the jeep several times since the alaska trip in 2011. The bigger problem here is that there are a lot of jeep owners who don't ever take their jeep's off road or tow it behind something so they don't get the trouble message until they do and they need it. That means there are millions of jeep owners that don't know they have a problem. |
| Vehicle Mileage at Failure | 52308 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAYTON, UT |
| VIN pattern | 1J8HR48M68CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
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| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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