| Issue ID | 1221255 |
| Internal NHTSA # | 10765274 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 03/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was notified of a recall earlier this year concerning the wireless ignition node (win). When i went to the dealership i was told that the part in question was on back order (part # r57xbn) and was told to check back to see when they would come in. About three or four weeks ago i stopped in at bob and chuck eddy, 4850 mahoning avenue, austintown, ohio and spoke with santana williams who made an appointment for me today at 9:30. When i arrived to drop of my vehicle i was told that they was no appointment for me. I then explained the issue and handed him her card with my appointment information on it. I was then told not to worry they will take care of me. At this point the person i was talking to disappeared for a while and upon returning informed me that the part was not in. He then gave me the part number and told me to call every week until it came in and then they would schedule an appointment. It appears that the plan is to just keep putting it off until i get an accident or just trade in the vehicle. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANFIELD, OH |
| VIN pattern | 1J8GR48K48CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |