| Issue ID | 1202911 |
| Internal NHTSA # | 10743558 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 02/07/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I get routine maintenance on my vehicle and it is in excellent condition. I was heading off to work and it would not start whatsoever. No clicking, no noise; nothing happened. I took it to a dealership where it was there for a week, and i was told it was due to the ignition recall from chrysler. I have been going back and forth with chrysler as to when i can get info on the part. I get no response from them. I have wasted so much time and vacation days to get this taken care of. I get nothing. I have to pay upfront for my rental car which chrysler tells me i can then apply for a reimbursement that takes 60 days to get back if approved. I am making payments on a dead car that has no solution to it. In the meantime, the dealership is telling me that it is not their problem and i have to deal with chrysler directly. I am stuck and out of options i just don't know what to do. It is very frustrating and chrysler doesn't even care about the fact that i fully trusted them in the first place by making this purchase for my family's main transportation. Please if there is anything i can do to further discuss my situation to get a better response from chrysler please let me know. I will never buy another chryler jeep vehicle in my lifetime. |
| Vehicle Mileage at Failure | 123000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON , DC |
| VIN pattern | 1J8GR48K98CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |