| Issue ID | 1161859 |
| Internal NHTSA # | 10690969 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 01/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notice about 4-5 months ago for my 2008 jeep grand cherokee. It is recall p57/nhtsa 14v-567 for an ignition switch. It states that some of the vehicles may experience a frequency operated button ignition key(fobik) that may stick between the "start" and "run" position. This may result in the loss of certain electrical features. It continues to state that the ignition position may result in the loss of certain electrical features and/or a loss of engine power, power steering assist, and/or power brake booster assist. I called the chrysler group recall assistance center 1-800-853-1403 and they told me that they do not have the part in and have no idea when the part will be in. I find this very disturbing and quite frankly not acceptable. This is a serious safety issue that can cause my car to shut off while driving and possibly crash. In my opinion that is not an acceptable response to thousands of people that are experiencing this and waiting to have this repaired. It has already been 4-5 months since the notice was mailed out. How is it possible to still not have the part in and/or an eta on when the part will be in stock? Having ending the recall notice with "we're sorry for any inconvenience, but we are sincerely concerned about your safety" doesn't exactly speak to the response i received when i called chrysler. Four to five months have passed and still no eta on when the part will be here. How concerned is chrysler? Please, any help with this matter would be greatly appreciated not only for myself, but also for all of the other individuals that have to hear this non-sense from chrysler. This is putting thousands of people at a severe safety risk. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILADELPHIA, PA |
| VIN pattern | 1J8GR48K28CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |