| Issue ID | 1083109 |
| Internal NHTSA # | 10606317 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2008 |
| File date | 01/01/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 2008 jeep grand cherokee. Consumer writes in regards to final drive controller module recall. Consumer states recall repair damaged vehicle. *smd the consumer stated the recall was performed in october 2013. However, he did not know at the time, it damaged the vehicle. It wasn't until january 2014, that the vehicle would not go into towable mode. The vehicle was taken to the dealer. An inspection revealed the vehicle needed a new transfer case motor, and chrysler would pay for the repairs, but the part would not be available for six months. The consumer filed a claim with chrysler, and five weeks later the part arrived, and was eventually installed. Late april 2014, the vehicle would not shift into towable mode. The vehicle was taken to the dealer. The vehicle was fixed again. The dealer guaranteed that it wouldn't happen again. But, it did happen again, and a warning appeared on the dashboard, that read service 4-wheel drive system and the transmission light illuminated. The consumer was informed, there was no permanent fix at the moment. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | CONSUMER LETTER |
| City and State | SEDONA, AZ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/03/12 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | YORK CHRYSLER JEEP |
| Dealer's telephone number | |
| Dealer's city | PRESCOTT |
| Dealer's state code | AZ |
| Dealer's ZIP code |