| Issue ID | 1015412 |
| Internal NHTSA # | 10546932 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 08/08/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2007 jeep grand cherokee experiencing intermittent violent wobbling instability when driven at speeds 30-mph & greater. Vehicle is never used off road. Jeep has been in shop 56-days cumulative since aug 09, jeep keeps saying parts are backordered. I picked up car two times after repairs & had to bring vehicle back to jeep within a day both times because problem recurs. Dealer has charged for 3 separate repairs and problem is still not corrected. I paid for first repair a front end bushing out of pocket $220. 00 to fix this wobble, which didn't resolve issue. My car insurance company then paid jeep for a new drive shaft replacement $1,348. 00 to fix the wobble, which didn't resolve issue. My car insurance company then paid jeep $2,165. 00 for a new transmission torque converter to fix the wobble and told jeep they had to guarantee the repair or would need reimbursement. Jeep replaced torque converter and insurance paid them for repair. I had the car less than 24-hours and wobble occurred again at approximately 35 to 40-mph. Car is now back at jeep service as of 10/05/13. I had bought this car new from chrysler jeep. It has always only been used for home private use. All replacement parts are jeep parts. Even the tires when replaced are the same exact make and model that had came with the vehicle when it was first bought. Jeep last said before i picked up car after they replaced torque converter that they drove car 100 miles and didn't experience the wobble again. After i picked up car wobble occurred in less than 24-hours / under 30-miles of driving. When i brought it back jeep was upset and said they didn't feel it before i picked it up and that they would have to reimburse my insurance if this wasn't fixed. Now what? The car is now back at jeep since yesterday oct 06. Yesterday was the first time they gave me a loaner car that i am using. |
| Vehicle Mileage at Failure | 77986 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLISTON PARK, NY |
| VIN pattern | 1J8GR48K37CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |