| Issue ID | 904151 |
| Internal NHTSA # | 10445790 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 16/03/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The "shifter module" is clearly defective and is a serious safety hazard. My wife and kids were in the car when it first starting acting up. Luckily, they were just leaving the driveway and no other cars were coming down the street. The transmission malfunctioned. On the instrument cluster "transmission overtemp" was flashing, and all of the other warning lights illuminated on the cluster. When i brought the car to my local dealer, a parts representative told me that he has had to replace so many of these shifter modules that he's memorized the part # (not kidding). He told me that they are aware of the problem and that their shop swaps out the defective jeep shifter modules with mercedes shifter modules. Unfortunately, this repair cost me well over $1000. 00. Bottom line - my wife drives this car around town. I don't have a tow hitch, and i pamper this car. Still, jeep refused to reimburse me for this costly repair. I have called chrysler about this, but chrysler will not acknowledge this defective part. Yet, on reputable auto forums, many other owners have complained about the same exact shifter module defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) *tt |
| Vehicle Mileage at Failure | 47025 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAUPPAUGE, NY |
| VIN pattern | 1J8GR48K67CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |