| Issue ID | 1110225 |
| Internal NHTSA # | 10633090 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 09/11/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Had my low mileage/ perfectly maintained jeep in for service. They performed the n23 recall because of a faulty chip that causes the transfer case to go into neutral and roll away. A week or so after having this performed i went to lock my jeep into 4wd low and my "service 4wd" message appears. Is reading the same code everyone else with this problem is having after having the n23 recall performed. 4wd low worked flawlessly when i used it the week before taking it into the dealer. Whats funny is the service writer said "there have been a few cases the 4wd low stops working, but those cars had high mileage" when i asked him what the recall was and if anything bad had come from it. |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORION, MI |
| VIN pattern | 1J4HR58N36CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |