| Issue ID | 1078288 |
| Internal NHTSA # | 10598206 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 13/09/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2007 jeep grand cherokee. Consumer writes in regards to service 4 wheel" error code message appears when vehicle is put into neutral. *smd the consumer stated he took the vehicle to the dealer, for repairs under recall 13v175000. After the recall was performed, he stated the following happened with the vehicle: when he attempted to put the vehicle in neutral, a message appeared that read service 4-wheel. He took the vehicle to a repair shop and was told the error code said the transfer case encoded motor was at fault. He had the repair done and had the transmission and transfer case serviced. The encoder motor had to be purchased from the chrysler dealer. Two months later, he attempted to put the vehicle in neutral and the same message appeared. He took the vehicle back to the dealer and they performed the same recall repairs. On april 24, 2014, the message appeared again. On april 30, 2014 the vehicle would not start, so it had to be towed to the dealer. They replaced the starter solenoid and both front window motors. Also, the service 4 wheel had appeared again. On may 2, 21 ,and 27 2014, the same service message appeared, as well as june 1, 2014. *jb |
| Vehicle Mileage at Failure | 87328 |
| Number of Occurences | 9 |
| Source of the issue | CONSUMER LETTER |
| City and State | WESTMINSTER, CO |
| VIN pattern | 1J8HR48P47CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/06/10 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PRO-JEEP |
| Dealer's telephone number | |
| Dealer's city | THORNTON |
| Dealer's state code | CO |
| Dealer's ZIP code |